Privacy Policy – New Wears

Last Updated: February 9, 2026

New Wears is a Pakistan-based online store operating within Pakistan. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or communicate with us.

By using our website or services, you agree to the collection and use of your information as described in this Privacy Policy.

Information We Collect

We only collect information that is necessary to process orders and provide our services.

Personal Information

Full name
Mobile phone number
Email address
Delivery address

Order Information

Products viewed or ordered
Order history, cancellations, returns, or exchanges

Payment Method:
We offer Cash on Delivery (COD) only.
We do not collect or store any credit card, debit card, bank, or online payment information.

Communication Information

Messages sent via email, WhatsApp, phone calls, or social media

Technical Information

IP address
Browser and device information
Website usage data (for improvement purposes)

How We Collect Information

We collect information:

Directly from you when you place an order or contact us
Automatically through cookies when you browse our website
From courier services for delivery confirmation

How We Use Your Information

Your personal information is used to:

Process and confirm your orders
Deliver products to your address
Contact you regarding order confirmation or delivery
Provide customer support
Improve our website and services
Send promotional offers (optional)
Prevent fake or fraudulent orders
Comply with Pakistani laws and regulations

Sharing of Information

We may share your information only when required:

With courier and delivery companies for order delivery
With service providers assisting in website or customer support
When required by law or government authorities

We do not sell, rent, or trade your personal information to any third party.

Data Protection & Security

We take reasonable security measures to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your information only for as long as necessary to:

Complete orders
Handle returns or disputes
Meet legal or business requirements

Cookies

Our website may use cookies to improve user experience, analyze traffic, and remember preferences. You may disable cookies through your browser settings.